Our Privacy Policy

ClaroAwards.com ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "user") and ensuring a safe and secure experience when using our website, ClaroAwards.com ("Site"), and our services. This Privacy Policy ("Policy") is designed to inform you about how we collect, use, and safeguard your Personally Identifiable Information (PII) when you visit our Site, use our services, or interact with our products. PII refers to information that can be used to identify, contact, or locate a person, either alone or when combined with other data. Please read this Policy carefully to understand our practices regarding your PII.

1. What Personal Information Do We Collect?

When you visit our Site, you may be asked to provide certain personal information, including your name, email address, designation, employer, LinkedIn profile link, or other details to enhance your experience. We collect information in the following ways:

• When you sign in on our Site, fill out a form, place an order, or provide information in any other way.
• When you correspond with us via email, live chat, phone inquiries, or other communications.

2. How do we use the information?

We may use the information we collect from you for the following purposes:

• To personalize your experience and deliver content and product offerings relevant to your interests.
• To improve our Site and services based on your feedback and interactions.
• To respond to your requests and provide effective support.
• To administer contests, promotions, surveys, or other Site features.
• To process transactions and quickly complete orders.
• To request ratings and reviews of services or products.
• To follow up after correspondence and ensure customer satisfaction.
• To use your PII in the review of your nomination by judges if you submit a nomination.
• To maintain confidentiality of nominee information as part of the judging process.

3. How Do We Protect Your Information?

Our website is regularly scanned for security vulnerabilities to make your visit as safe as possible. We use advanced security measures, including malware scanning and encryption, to protect your personal information.

4. Do we use cookies?

Yes, our website uses cookies to enhance your experience by distinguishing you from other users. Cookies help us provide a better user experience and improve our Site. You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. However, disabling cookies may affect certain features of the Site.

5. Third-Party Disclosure

We may share your personal information with service providers who assist us in operating our Site, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. We do not sell, trade, or otherwise transfer your PII to outside parties for secondary or unrelated purposes unless disclosed at the point of collection.

6. Google and Third-Party Services

We use Google Firebase for hosting, database, and other services. We may also use Google AdSense Advertising on our website. Google uses cookies to serve ads based on users' previous visits to our Site. Users can opt out using Google Ad Settings or the Network Advertising Initiative Opt-Out page.

7. Compliance with California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA, ensuring transparency in our privacy practices. Users can visit our Site anonymously, and our Privacy Policy link is easily accessible on specified pages. You will be notified of any Privacy Policy changes on our Privacy Policy page, and you can change your personal information by emailing us.

8. GDPR Compliance

Under the General Data Protection Regulation (GDPR), we may process Personal Data under the following conditions:

• Consent: You have given your consent for processing Personal Data for one or more specific purposes.
• Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
• Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or those of another person.
• Public interests: Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
• Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

You have the right to access, correct, erase, object to, and restrict the processing of your Personal Data. You may exercise these rights by contacting us. We will respond to your request within a reasonable time.

9. Your Rights Under the GDPR

If you are within the European Economic Area (EEA), you have specific rights under GDPR, including:

• The right to access, update, or delete your Personal Data.
• The right to correct any inaccurate information.
• The right to object to the processing of your Personal Data.
• The right to request the transfer of your Personal Data.
• The right to withdraw your consent at any time.

You may exercise these rights by contacting us at support@claroawards.com.

10. Do Not Track

We honor Do Not Track signals and do not plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

11. COPPA (Children's Online Privacy Protection Act)

We do not market to children under the age of 18 years old, and we do not knowingly collect personal information from children under 13 without parental consent, in compliance with COPPA.

12. Fair Information Practices

In case of a data breach, we will notify you within 7 business days via email. We adhere to the Individual Redress Principle, allowing individuals to legally pursue enforceable rights against non-compliant data collectors and processors.

13. CAN-SPAM Act

We collect your email address to send information, respond to inquiries, process orders, and market to our mailing list. To comply with CAN-SPAM, we ensure that our communications are not misleading and include an option to unsubscribe. You can opt out of receiving future emails by following the instructions at the bottom of each email or by contacting us directly.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised. Your continued use of our Site and services after any modifications to the Policy constitutes your acceptance of the new terms.

15. How to Contact Us

If you have any questions about this Policy, the practices of our Site, or your interaction with our Site, please contact us at support@claroawards.com.

This Policy was last updated on October 14, 2024.